- What does RIJI stand for?
Restoring International Justice Imports
- What forms of payment online do you accept?
RIJI Green accepts American Express, Discover, MasterCard and Visa. We also accept Paypal. However, you do not have to be a Paypal member to buy our products.
- What if the bag I want is “sold out”?
Please send us an email, [email protected] to inquire about the bag you want. If the bag is temporarily sold out, we should be able to get you one within 3 weeks.
- How long will it take to receive my order?
Once you’ve placed an order, we will ship it within 1-2 business days. Your order will take 3-7 business days for delivery.
- What is your return policy?
RIJI Green proudly stands by its product and will gladly exchange or refund within 7 days of purchase. We just ask that the returned item be in the same brand new condition!
- How do I exchange/return an RIJI Green bag?
To return or exchange items purchased through RIJI Green, please send an email [email protected], notifying us of your exchange/return. Then, place the bag in a box and ship back to RIJI Green using a trackable, insured method (all carriers now provide this option). Once we receive the bag, we will provide an exchange/refund of the cost of the bag. Please note that the cost of shipping will not be refunded.
- Where are the products made from?
India, Nepal, and Philippine.
- What does the logo mean?
The logo is an olive branch, which is a sign of hope. It is also symbolic to growth and prosperity, which is what the human trafficking survivors will experience in various areas of their lives.